In this issue of HR2IT Insider we look at how Ulta Beauty tackles retail change by embracing change. We also present research from McKinsey & Company about preparing today for the jobs of tomorrow.
Members in the News: Ulta Beauty – Ulta Beauty tackles retail change by embracing change
Consumers today expect shopping to be convenient and personalized. An article by Elliot Maras on the Retail Customer Experience website highlights Ulta Beauty, a new member of the HR2IT Community on how they’re meeting the changing challenges and expectations of customers on their digital and physical shopping journey.
Intimidated by all the change going on at retail? Many retailers are, acknowledges Mary Dillon, CEO of Ulta Beauty. But the way to meet the challenge is to embrace it.
Dillon, for her part, is in a position to make such a bold statement given the success Ulta Beauty has had of late: net sales for 2017 were up 22 percent at $5.885 billion, representing more than a doubling of sales since 2013.
But embracing change is just one key part. Another is the company’s success being grounded on a thorough understanding for the changes taking place in retail customer expectations, she said…
Read the full article Research Center: How can business leaders, policy makers, and individuals prepare today for the jobs of tomorrow?
Research Center: How can business leaders, policy makers, and individuals prepare today for the jobs of tomorrow?
Digital transformation inevitably drives automation and artificial intelligence. Not only do these present talent acquisition challenges, but we also need to think about the people that may be displaced and those that need to engage with new automation. McKinsey interviewed two experts and we share their insights here.
Zoë Baird and Tim O’Reilly share their perspectives with McKinsey & Company on the disruptive impact that automation and artificial intelligence will have on society, and their advice for what we need to do today to smooth the transition. What do other experts have to say? How are businesses preparing for the shift?
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HR2IT is the exclusive community dedicated to the HR executive who supports the CIO and IT leadership team in $1+ billion companies. Please refer prospective members to , Executive Director, Lorraine Ludwicki at LLudwicki@HR2IT.com .
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